DAMAGED OR DEFECTIVE
If you received a damaged or defective product, please return the product with a copy of the packing slip to Nubius Organics, P.O. Box 1861 Broomfield, Colorado 80038. Please write the reason for the return on the packing slip. You will receive a refund for the product and shipping return costs to your credit card, and/or process an exchange if necessary.
For damaged or defective products only, you may request a return mailing label via email by contacting firstname.lastname@example.org.
30 DAY GUARANTEE
We are committed to providing an exceptional online shopping experience. If you would like to return your product for any reason other than a defect or damage, please do so within 30 days of receipt. Simply send the unused product(s), packing slip included with notes on the reason for the return, to Nubius Organics, P.O. Box 1861 Broomfield, Colorado 80038.
Once we receive your returned product in unused condition, we will refund the original purchase price back to your credit card, or send you an exchange item, as per your request. If there is an additional charge for shipping or exchanged product price difference, we will contact you to go over your payment options.